Introduction
Schools in Italy have different legal forms. Public or state schools are funded and organized by the state. Private schools are privately run but issue qualifications equivalent to those of state schools as long as they comply with the programmes of the Ministry of Education.
Features
- function of defining identity as it makes explicit the educational offer of the school and the ways of achieving it;
- function of internal integration as it activates a sharing of meanings within the school, ensuring cohesion and favoring the unity of the action of the different school actors;
- external representation function as it informs users of the service that the school intends to provide;
- function of pact with users as it defines the commitments that the school assumes and intends to respect;
- reference function for the evaluation of the quality of the service provided in relation to the commitments undertaken;
- function of improving the quality of the service, as it is characterized by an effort of continuous redesign based on the results of the evaluation;
- memory function, as documentation of the evolution of the path taken by the school.